Terms and Conditions
Last Updated: [20/6/2024]
Welcome to CleanoraX — your trusted cleaning supply shop for home, car, storage, and beyond. Please take a moment to read these Terms and Conditions carefully before using our website or purchasing from our store. By accessing or using our site, you agree to be bound by the following terms.
1. General Overview
CleanoraX operates under Australian Consumer Law. These Terms and Conditions govern your use of our website and services and apply to all visitors, users, and customers of CleanoraX.
If you do not agree with any part of these terms, you must refrain from using our site or services.
2. Products and Services
We offer a wide range of cleaning accessories and gadgets, including products for:
- Home cleaning
- Car detailing
- Laundry and storage
- DIY cleaning tools and supplies
All products are subject to availability. We reserve the right to modify, discontinue, or limit the quantities of any product at our discretion and without notice.
3. Pricing and Payments
- All prices are listed in Australian Dollars (AUD) and include GST where applicable.
- CleanoraX reserves the right to change pricing at any time without notice.
- Payment must be made in full at the time of purchase through our accepted payment gateways (Visa, Mastercard, PayPal, Afterpay, etc.).
- Promotional offers or discount codes are valid for a limited time only and cannot be applied to previous purchases.
4. Shipping and Delivery
- We ship Australia-wide using trusted couriers and postal services.
- Shipping times are estimates and may vary based on location and external factors.
- Tracking information will be provided once your order has been dispatched.
- You are responsible for providing an accurate and complete delivery address. Orders sent to an incorrect address due to customer error may not be refunded or replaced.
Full details can be found on our Shipping Policy.
5. Returns and Refunds
We offer a 30-day return policy for eligible items. To qualify:
- The item must be unused, in its original packaging, and returned with proof of purchase.
- Change-of-mind returns may be subject to return shipping fees.
- Faulty or damaged items are eligible for refund or replacement under Australian Consumer Law.
For more information, visit our Refund and Returns Policy.
6. Warranty and Product Use
- All products sold by CleanoraX are covered by the standard Australian consumer guarantees.
- It is your responsibility to use our products as directed. CleanoraX is not liable for damage caused by misuse, improper installation, or unauthorised modifications.
7. Privacy and Data Security
We are committed to protecting your privacy. Personal information collected through our website is handled in accordance with our Privacy Policy, which outlines how we collect, store, and use your data.
8. Intellectual Property
All content on the CleanoraX website — including text, logos, product descriptions, images, graphics, and videos — is the property of CleanoraX and protected under Australian copyright law. You may not use, copy, reproduce, or distribute our content without written permission.
9. Website Access and Use
You agree not to:
- Interfere with the security or functionality of our website
- Use bots, scripts, or unauthorised tools to extract data
- Misrepresent yourself or attempt to breach account security
- Upload malicious code or attempt to disrupt site operation
We reserve the right to terminate access to any user who violates these terms.
10. Third-Party Links
Our site may include links to third-party websites. CleanoraX is not responsible for the content, accuracy, or practices of those websites. Accessing third-party sites is at your own risk.
11. Limitation of Liability
To the fullest extent permitted by law:
- CleanoraX shall not be liable for any direct, indirect, or consequential loss arising from the use of our products or website.
- We do not guarantee that our website will be free from errors, viruses, or uninterrupted service.
Your statutory rights under Australian Consumer Law remain unaffected.
12. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page and will take effect immediately. It is your responsibility to check this page periodically.
13. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising in connection with our site or services shall be subject to the exclusive jurisdiction of the courts of Queensland.
14. Contact Us
If you have any questions about these Terms and Conditions, please get in touch with our support team:
📧 Email: admin@cleanorax.com.au
📍 Business Address: 4227/550 Christine Ave, Robina, Gold Coast, QLD, 4226.
📞 Phone: [047- 880-4517]
Thank you for choosing CleanoraX — we’re proud to help you clean smarter, live better.